We utilize a robust e-commerce platform and fulfillment system to ensure quick, seamless order processing coupled with smooth last-mile delivery. Discover what goes on behind the scenes after you click Buy!
Order Management System
Our mobile & web storefronts are powered by WooCommerce – an enterprise-grade platform driving sales for major brands. Each customer order captured passes via API into our custom Order Management System (OMS).
This specialized software handles key post-purchase workflows from processing & verification to warehouse tasks and shipping integrations in a highly structured manner. Critical capabilities include:
- Real-time order tracking
- Inventory synchronization
- Automated order routing
- Priority assignment
- Performance monitoring
- Analytics & reporting
By leveraging a tailor-made OMS, we can keep up with thousands of orders daily via systematic fulfillment protocols.
Quality Assurance Checks
Before parcels get packed, products undergo multiple quality assurance checks against purchase specifications at every step by dedicated personnel.
For customized items like printed apparel, these test points are:
- Design Proof Approvals
- Print Alignment Checks
- Finished Product Checks
Based on category, parameters like print quality, fabric feel, Stitch durability and package contents are vetted thoroughly before dispatch approval, to avoid returns due to production defects.
Swift Dispatch & Delivery
Once orders clear all verification protocols, our logistics partners such as M&P Express specialize in fast, secure delivery networks within Pakistan for eCommerce order fulfillment. Based on delivery PinCodes, parcels get routed to destination hubs promptly for final-mile transportation.
Customers can conveniently track dispatch statuses & ETAs via automated notifications and tracking links shared by email, SMS and WhatsApp. We also have cash collection mechanisms for COD orders, minimizing checkout barriers.
By closely coordinating order, warehouse and logistics operations through tech integrations, we fulfill our commitment of prompt nationwide delivery with superior quality.
