At Karvaan Clothing, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, share, and secure the personal data of visitors to our website and customers who purchase from us.
What Personal Data We Collect
When you visit our website or make a purchase, we may collect the following types of personal data:
- Contact information such as your name, email address, postal address, phone numbers, that you voluntarily provide to create an account or place an order.
- Account information such as purchases, order tracking numbers, rewards points, saved items, preferences etc. associated with your user account.
- Billing and payment information such as bank account or payment card details that you provide to buy products or services from us.
- Demographic data such as your age, gender, location, interests etc. which help customize and improve your shopping experience. This is either provided directly by you or inferred from your browsing behavior.
- Web browsing information gathered from cookies, log files, and similar tracking technologies that collect information about your device, browsing activities, and usage patterns on our website. This may include your Internet protocol (IP) address, browser type, domain names, access times, pages viewed by you, links clicked etc.
- Communications between you and Karvaan Clothing via emails, product reviews, chats, or other forms of correspondence.
We do not intentionally collect sensitive personal data such as racial or ethnic origins, political or religious beliefs, genetic data, sexual orientation, biometrics etc. from our website visitors or customers.
How We Use The Personal Data
The personal data collected by Karvaan Clothing is only used for legitimate business needs or legal requirements. This may include:
- Processing, fulfilling, and delivering customer orders and providing support services.
- Managing your account registrations and profile, notifying you about loyalty program status, personalized promotions etc.
- Analyzing browsing behavior, purchases, and other customer data to improve your shopping experience and website functionality.
- Sending marketing communications like newsletters or advertisements for new collections that you have signed up for.
- Complying with applicable laws, court orders, other legal processes, or to protect Karvaan Clothing rights and property.
- Auditing usage metrics for our website and ecommerce operations.
- Any other purpose communicated clearly at the time of collecting your personal data.
Sharing And Disclosure Of Personal Data
Karvaan Clothing does not sell or rent your personal data to any external parties for marketing or advertising purposes without your consent.
However, we may disclose your data to complete transactions or when required by law such as:
- Payment processors and gateways like banks, credit card companies etc. to complete purchases.
- Logistics partners, delivery couriers, and ecommerce facilitators for order fulfillment processes.
- Technology service providers for operational efficiencies like website hosting, data storage, email communications and analytics.
- Regulatory authorities, courts, public agencies if mandated by law or legal procedures.
Any third parties with permitted access to your personal data are required to keep it confidential and secure. We only share or disclose aggregated non-personal demographic data with partners like advertising networks and analysts for commercial purposes.
Security And Retention Of Personal Data
Karvaan Clothing is committed to protecting your personal data from unauthorized access, improper use or disclosure, loss, alteration or destruction. Our security measures include:
- Secure network configurations, data encryption technologies, and access restrictions to protect against hacking or data theft.
- Employee training and policies governing how they handle your personal data.
- Requiring third party partners to follow appropriate data handling agreements and standards before sharing your data.
However, no method of transmission over the Internet, or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.
We retain personal data in an identifiable format only as long as necessary to fulfil legal obligations or business purposes.
Your Consent And Rights
By accessing the Karvaan Clothing website or purchasing from us, you consent to the collection and use of your personal data as outlined in this policy. This consent remains valid until you withdraw it.
You can choose not to share certain data with us, but it may make some functions or services unavailable to you.
You also have rights to access, update, correct, reserve expungement of inaccurate data in our records. Please contact our grievance officer to discuss how to exercise your other legal rights regarding your personal data.
Updates To This Privacy Policy
As Karvaan Clothing operations evolve, this policy may be amended as well. We will post changes here, so please check periodically for updates. Updated policies take effect as soon as they are published on our website.
Use Of Cookies
Karvaan Clothing uses first-party and third-party cookies on our website for functional, analytical and advertising purposes. Cookies are small text files placed on your device browser to store preferences and usage information that help provide a faster, safer, and customized user experience.
Some examples of cookie usages include:
- Authentication cookies to identify logged in users across sessions.
- Security and anti-fraud cookies for securing user data.
- Preferences cookies like themes, locales, text sizes etc.
- Advertising and analytical cookies providing usage statistics and targeting relevant promotions based on your interests.
You can review and control the cookies placed by Karvaan Clothing through your browser settings and other tools. Declining certain cookie placements may lead to loss of some personalized services and reduce site functionality.
